Property Accounts Assistant

Job Introduction

Property Accounts Assistant

Department: Home Ownership Service (Housing and Safer Communities)                         

Salary:  SC4

Closing date:  05/09/2025

Hours: Full time (35 hours)

Location: The Woolwich Centre

We are looking for a suitably skilled and experienced person to join our busy and demanding Home Ownership Service team (HOS).

You will provide day to day administration and accurately maintain HOS systems and records including statistical information for the Service Charge Team across the full range of HOS functions.  You will deal effectively and appropriately with a range of contacts including customers, solicitors, suppliers, contractors and a wide range of Council Departments including Post Room, Finance & Systems Control.

You will be responsible for accurately maintaining HOS systems and records including statistical information and service charge accounts, whilst providing support with photocopying, filing, minute taking and assisting in the preparation of standard documentation.

You should have:

• Experience of working as an administrative assistant with a residential portfolio.  
• Excellent customer service skills.
• Ability to use and monitor systems and procedures.
• Experience of and ability to provide efficient support, including organisation and preparation of documents. 
• Ability to communicate effectively to a very high standard, verbally and in writing.

If you would like further information about this post or an informal chat

please contact Susannah Moore (Home Ownership Recovery Manager) on 020 8921 4029.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated. 

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.