Job Introduction

Private Sector Housing (Single Household) Team Leader

Fixed-Term Contract (18 months)

The Royal Borough of Greenwich is seeking an experienced and motivated Single Household Team Leader to join our Private Housing & Environmental Health Standards service. This is a fantastic opportunity for a housing professional to take a leading role in improving housing conditions, driving enforcement activity, and supporting the wellbeing of residents across the borough.

About the Role

As the Single Household Team Leader, you will manage a team of Environmental Health Officers, Technical Officers, and support staff responsible for delivering high‑quality enforcement, inspection, and regulatory services within the private rented sector. You will lead on complex casework, ensure compliance with housing legislation, and implement strategies that improve standards and protect vulnerable residents.

You will play a pivotal role in shaping policy, driving service improvement, and ensuring that residents live in safe, secure, and well‑managed homes. This post is ideal for someone with strong leadership skills, excellent technical knowledge, and a passion for making a real difference to housing quality in the borough.

Key Responsibilities

• Lead, manage, and develop a specialist team delivering housing inspections, enforcement, and regulatory interventions.
• Ensure compliance with relevant legislation including the Housing Act 2004 and related regulations.
• Oversee casework, including high‑risk or complex investigations, ensuring timely and effective outcomes.
• Implement data‑driven, intelligence‑led approaches to enforcement.
• Provide expert advice, guidance, and subject‑matter expertise on single household housing standards and enforcement.
• Represent the Council in tribunals, court proceedings, public meetings, and cross‑agency forums.
• Develop and maintain service policies, procedures, performance indicators, and operational strategies.
• Monitor team performance, allocate workloads, and report regularly to senior management.
• Work closely with landlords, tenants, partner agencies, and other stakeholders to improve housing conditions.
• Contribute to service budgeting, procurement, IT system development, and corporate reporting.
• Support recruitment, staff training, mentoring, and professional development across the team.
• Ensure compliance with health & safety, equalities, customer care, GDPR and all corporate policies.
• Contribute to emergency planning, business continuity, and wider service resilience.

About You

We’re looking for someone with:

• In‑depth knowledge of private sector housing, single household property standards, and relevant legislation.
• Experience delivering inspections, enforcement actions, and regulatory interventions.
• Strong leadership and people management skills, with the ability to motivate, coach and develop staff.
• Excellent analytical, reporting and decision‑making abilities.
• Confidence representing the Council in formal settings including legal proceedings.
• Experience working with external agencies and establishing productive partnerships.
• A commitment to continuous service improvement and delivering positive outcomes for residents.
• A relevant professional qualification is desirable.
• A full driving licence and access to a suitable vehicle for work purposes.

This role requires a Standard DBS.

For an informal discussion please contact Nick Chapman at nicholas.chapman@royalgreenwich.gov.uk

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated. 

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.

How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.