Head of Service – Neighbourhood Wellbeing & Resilience

Job Introduction

Lead the Future of Adult Social Care

At the Royal Borough of Greenwich, we are creating a new vision for Adult Social Care — one that places people, communities, partnerships and our staff as the driver of everything we do.

We are looking for someone who can deliver this. Is this you?

Inspired by the voices of our residents and staff, and aligned with the ambitions of the NHS 10 Year Health Plan, we are transforming how support is delivered through neighbourhood-based, preventative and integrated approaches.

We know that people experience services, not organisations. Too often, support can feel fragmented across health, social care, housing and community services. 

We will change this by creating a more connected system built around the strengths of individuals, families and communities, delivering the right support at the right time.

This is a once-in-a-generation opportunity to show us what you’ve got, help redesign services, strengthen communities and improve outcomes for residents. The people of Greenwich are seeking exceptional leaders who can work across organisational boundaries, inspire teams, and deliver meaningful change.

Join us and help build a stronger, fairer and more sustainable future for the people of Greenwich.

About the Opportunity

We are recruiting to several exciting senior leadership roles within our Adult Social Care Directorate.

These roles sit at the forefront of our transformation programme, leading the development of personalised and responsive neighbourhood-based services and integrated ways of working across the NHS, housing, local government, and the voluntary and community sector.

The Greenwich system will create innovative approaches that:

• Prevent,reduceand delay the need for formal care and support.
• Promote independence,wellbeingand resilience.
• Strengthen communities and maximise local assets.
• Areresponsive,person-centred, strength-basedand outcome-focused
• Deliver seamless supportso thatpeopleonlyhave to‘tell their story once’
• Make the best use of resources through collaborative leadership and shared accountability.

What These Roles Are About

We're looking for leaders with the ambition, vision and determination to:

• Lead the development of innovative models of care and support that promote prevention, earlyinterventionand independence.
• Champion person-centred, strength-basedand outcome-focused approaches across services and partnerships.
• Build and sustain effective partnerships across health, housing, social care,communitiesand the voluntary sector.
• Empower residents to live independently, safely and with dignity by drawing on the strengths of their communities.
• Drive cultural and systemic change that embeds integrated ways of working.
• Shape access,informationand advice services to ensuretimelyand empowering responses.
• Maximise resources and deliver best value through collaborative budget management and service design.
• Champion the use of digital tools,technologyand innovation to improve experiences and outcomes.

What We're Looking For

We are seeking visionary leaders with the credibility, resilience and collaborative style to inspire transformation across complex systems. 

The people of Greenwich and our staff want leaders who can demonstrate:

• Transformational change and delivering measurable improvements in services and outcomes.
• Experience of building effective partnerships across health, social care, housing, localgovernmentor community organisations.
• A commitment to person-centred, strength-based practice and co-production.
• The ability to lead with confidence and compassion in complex and changing environments.
• Experience of delivering services through collaboration, influence and partnership working.
• The ability to bring people together around a shared vision and purpose.

Why Greenwich?

This is more than a leadership opportunity.

It is a chance to help shape one of London's most ambitious Adult Social Care transformation programmes.

At Greenwich, we are:

• Investing in neighbourhood-based working.
• Strengthening partnerships with health,housingand voluntary sector organisations.
• Embedding prevention and early intervention at the heart of service delivery.
• Co-producing solutions with residents,carersand communities.
• Creating new opportunities to integrate services around the needs of local people.

These roles offer genuine scope to influence strategy, shape system-wide change and leave a lasting legacy for residents, communities and future generations.

If you believe in  prevention, partnership and the power of communities, we would love to hear from you.

Roles Available

Head of Service – Community Wellbeing & Resilience

Lead the development of integrated community wellbeing services, creating stronger connections between health, social care, communities and the voluntary sector, with responsibility for the hospital social work team, reablement, discharge to assess, occupational therapy and our multi-agency joint emergency team. 

Head of Service – Neighbourhood Wellbeing & Resilience

Lead Greenwich's contact and neighbourhood-based social care teams across four neighbourhoods and the development of integrated system responses by bringing together services, partners and communities to deliver innovative, preventative and person-centred support. 

Locality Lead (4 Posts)

Lead multidisciplinary neighbourhood teams and local partnerships to deliver seamless, strength-based support that empowers residents and improves outcomes.

Deputy Locality Lead (4 Posts)

Support operational leadership, workforce development and service improvement across neighbourhood teams, ensuring residents receive responsive, high-quality support.

Head of Service – Neighbourhood Wellbeing & Resilience

Are you an ambitious leader who believes in the power of communities? 

This is an exciting opportunity to lead Greenwich's neighbourhood-based approach to Adult Social Care and play a pivotal role in delivering one of the most significant transformations in how support is designed and delivered. 

As Head of Neighbourhood Wellbeing & Resilience, you will lead the development of integrated neighbourhood teams and partnerships that place residents, families and communities at the centre of support. 

You will: 

• Foster strong local partnerships that deliver innovative,person-centredand strength-based support.
• Shape integrated access and first-contact arrangements, ensuring residents receivetimelyand empowering responses.
• Build and sustain effective partnerships across health, housing, socialcareand community organisations.
• Co-produce neighbourhood solutions that reflect local strengths,needsand aspirations.
• Drive cultural and systemic change through partnership working and shared accountability.
• Promote independence,wellbeingand resilience through preventative and community-led approaches.
• Maximise resources and deliver best value through effective leadership and collaborative planning.

This role is about more than managing services. It is about creating the conditions for people and communities to thrive.

We are seeking a leader who can: 

• Inspire teams and partners around a shared vision.
• Lead transformation in complex and evolving environments.
• Build trusted relationships across organisations and communities.
• Deliver measurable improvements in outcomes and experiences.
• Champion person-centred, strength-basedand outcome-focused practice.

This is a unique opportunity to help shape the future of Adult Social Care in Greenwich and create lasting change for residents and communities.

If you are ready to lead with purpose, innovation and ambition, we would love to hear from you. 

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Advert Close: All vacancies close at midnight unless otherwise stated. 

Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).

Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.

How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.