Job Introduction
Assessment & Quality Manager
We would like to recruit within the Advice and Benefits Senior Management Team. The recruitment is fixed term and initially will last for 12 months to cover a secondment.
The post will be hybrid working, i.e. a combination of home-based working in the office.
This recruitment is to cover duties including the compiling the HB Subsidy claim and interacting with the auditor on all aspects of the audit and responding to their queries. Amending system records to prepare for the submission of the Subsidy Claim. Undertaking and managing quality checking and training. Dealing with Supported Accommodation.
The candidate is required to have good communication skills, through knowledge of Housing Benefits and Council Tax Reduction Legislation and have a very good understanding on the mechanics for the MRI (previously Capita) Academy processing system and Northgate Enterprise document management system.
The Royal Borough of Greenwich as an employer offers a generous benefits package.
If you would like to discuss this post please contact Kim Rose, Assessment & Quality Manager at Kim.rose@royalgreenwich.gov.uk
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Advert Close: All vacancies close at midnight unless otherwise stated.
Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).
How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.
Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.
Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.
Attached documents
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